Frequently Asked Questions

Lunara Integrative Health is a cash-pay practice, which means we do not bill insurance directly. We believe this model allows us to spend more time with each patient, offer a wider range of integrative services, and keep our focus entirely on your health rather than insurance limitations. That said, many of our services may be eligible for reimbursement through your insurance provider, HSA, or FSA. We provide detailed receipts and superbills that you can submit to your insurance company for potential out-of-network reimbursement. We also partner with Zion Health Share, an affordable healthcare sharing program, to help reduce your out-of-pocket costs.

Your first visit at Lunara Integrative Health is a comprehensive experience designed to give us a complete picture of your health. The appointment typically lasts about 60 minutes and begins with a thorough review of your health history, current symptoms, medications, supplements, lifestyle habits, and personal health goals. Your provider will perform a physical examination and may recommend initial lab work to establish baseline markers. From there, we will develop a personalized care plan that addresses the root causes of your concerns rather than simply masking symptoms. We encourage you to bring any recent lab results or medical records you have, as well as a list of questions or topics you would like to discuss. Our goal is for you to leave your first visit feeling heard, understood, and confident in the path ahead.

Yes, we offer telehealth appointments for established patients. Virtual visits are ideal for follow-up consultations, medication management, lab result reviews, and ongoing check-ins that do not require a physical examination. Telehealth allows you to connect with your provider from the comfort of your home or office, saving you time while still receiving the personalized attention you expect from our practice. To schedule a telehealth appointment, simply let us know your preference when booking and we will send you a secure video link prior to your visit. Please note that initial new patient visits are conducted in person so that we can perform a thorough physical assessment.

Peptide therapy uses specific chains of amino acids, known as peptides, to signal your body to perform targeted functions such as tissue repair, immune modulation, fat metabolism, or growth hormone release. These peptides are naturally occurring in the body, and therapeutic peptide protocols work by supplementing or enhancing these natural processes. Depending on the peptide prescribed, treatment may involve subcutaneous injections that you can administer at home, oral capsules, or nasal sprays. Most patients begin to notice initial improvements within two to four weeks, with more significant results developing over the course of two to three months of consistent use. Your provider will determine the appropriate peptide protocol based on your goals, health history, and lab work, and will monitor your progress with regular follow-ups to adjust dosing as needed.

When properly prescribed and monitored, bioidentical hormone replacement therapy is considered a safe and effective treatment for hormonal imbalances. At Lunara Integrative Health, we use bioidentical hormones, which are chemically identical to the hormones your body produces naturally. This distinguishes them from synthetic hormones and allows for better compatibility and fewer side effects. Safety begins with a comprehensive hormone panel and health assessment to determine exactly what your body needs. From there, we create an individualized treatment plan with precise dosing and schedule regular lab work and follow-up appointments to monitor your levels and adjust your protocol as needed. Our approach is conservative and data-driven, ensuring that your therapy remains both effective and safe over the long term. We take the time to educate every patient on the benefits, risks, and expectations of hormone therapy before starting treatment.

Each IV therapy session at Lunara includes a pre-infusion assessment where your provider reviews your current health status and goals to ensure the selected infusion is appropriate for you. The infusion itself is administered in our comfortable treatment space and typically lasts between 30 and 60 minutes depending on the specific protocol. All of our IV formulations use medical-grade vitamins, minerals, amino acids, and antioxidants sourced from licensed compounding pharmacies. During your session, a member of our clinical team will monitor you to ensure comfort and safety. Many patients choose to relax, read, or work during their infusion. We offer a range of pre-designed IV protocols as well as fully customized formulations tailored to your individual needs, whether you are seeking immune support, energy restoration, athletic recovery, or anti-aging benefits.

Yes, we understand that investing in your health is a significant decision, and we want to make our services as accessible as possible. We offer flexible payment plans for treatment programs and larger service packages, allowing you to spread the cost over several months. We accept all major credit and debit cards, and can discuss payment arrangements during your initial consultation or at any time during your care. Additionally, our Monthly Wellness Membership provides ongoing savings for patients who want consistent access to our services. For patients with HSA or FSA accounts, many of our services qualify as eligible medical expenses. Our team is happy to discuss all available payment options and help you find a plan that works within your budget.

Scheduling an appointment at Lunara Integrative Health is simple and convenient. You can book directly through our website by visiting the Plan Your Visit page and filling out our contact form, and a member of our team will reach out to confirm your appointment within one business day. You can also call our office directly during business hours, Monday through Friday from 8:00 AM to 5:00 PM. We do our best to accommodate same-week appointments for both new and returning patients. While we do not currently accept walk-in visits, we are often able to schedule appointments on short notice depending on availability. If you have any questions before booking, feel free to reach out by phone or email and our team will be happy to assist you.